Last updated 22 September 2026
This site does not collect anything about you. That is not the summary of a longer policy — it is the policy. What follows is the detail, because a claim like that is worth being specific about.
PlumbCalls sets no cookies and uses no analytics, tag manager, advertising pixel or session recorder. It loads no fonts, scripts, images or styles from anybody else’s server — every part of this page comes from this domain. Nothing here reports your visit to us or to a third party.
There is nothing on this site to fill in and submit. The conversation shown on the home page illustrates how the service answers a call; it is not a live chat, and nothing you do with it is sent anywhere.
A link we send you may end in ?for=Your%20Business, which
puts your business name on the page. That happens entirely inside your
browser. The name is not transmitted to us, stored or logged — we
already know it, because we put it in the link.
Our web server records ordinary request information — IP address, time, page requested, browser user-agent — as essentially every web server does. It keeps the site running and secure. It is not combined with anything else, not sold or shared, and not used to build a profile of you.
If you call or email us, we keep what you send so we can reply and, if you become a customer, so we have a record of the arrangement. We do not sell or rent contact details to anyone, ever.
The service itself — answering your phone, taking messages, booking jobs — handles information about your business and your callers. That is governed by the agreement we sign with you, not by this page, and it is a materially different thing from the marketing site you are reading now.
You can ask what we hold about you, ask for it to be corrected, or ask us to delete it. Call 585-524-8976 and we will sort it out. There is no form and no process; it is a small company and a person deals with it.
If this policy changes, the date at the top changes with it.